Privacy Policy

Information We Collect

We may collect the following types of information:

• Personal details such as your name, email address, phone number, and payment information when you make a booking or contact us directly.

• Booking information such as check-in and check-out dates, number of guests, and special requests.

• Technical information such as your IP address, browser type, and device information, which may be collected automatically for website functionality and analytics.​

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How We Use Your Information

We use the information we collect to:

• Process and confirm your reservations.

• Communicate with you about your stay, tours, or inquiries.

• Provide customer support and manage rescheduling or cancellations.

• Improve our website, services, and guest experience.

• Comply with legal obligations.

We do not sell or share your personal information with third parties for marketing purposes.

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Third-Party Services

When you make bookings through online travel agencies (such as Booking.com, Hostelworld, or Agoda), their privacy policies will apply to the information you provide on their platforms. We encourage you to review those policies separately.

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Data Security

We take reasonable steps to protect your personal information against loss, misuse, and unauthorized access. While no system is completely secure, we are committed to safeguarding your data as best as possible.

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Cookies

Our website may use cookies or similar technologies to improve functionality and analyze website traffic. You can choose to disable cookies in your browser settings, though some features of the site may not work as intended.

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Your Rights

You have the right to access, update, or request the deletion of your personal information. To exercise these rights, please contact us using the details below.

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Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: sammieseevong01@gmail.com
Phone/WhatsApp: +8562099918831

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Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with the latest revision date.